If you remember my “Mediacom Rant” I have an update. No it is still not fixed (4 months later and counting) but there has been progress. I was promised resolution by December 17th, January 30th, and then finally on February 7th. So on the 10th I called (God only knows where those calls go) again and this time they didn’t even have a record of the Issue Ticket. Apparently after a ticket is so old it just purges itself. Great way to solve your problems. If a problem is still there after four months you just delete it.
I can count the number of times on three fingers in my life that I have hung up on someone in anger. This was the third time when the guy (nationality unknown) said we have no record of your issue in our system would you please restate your problem. Slam!!
The next day I Googled the Dubuque Cable Commission and filed a complaint. I did that at 5:00 AM. By 10:00 AM I had received two personal e-mails from a commission member and that afternoon a phone call from an actual cable supervisor in Dubuque (who spoke English.) They promised resolution by February 25th. The Commission member requested I call him if I wasn’t satisfied after the 25th.
They also agreed to give me one month free service. Yipeee! 4 months of horrible service = one month of free. Well it’s something.
On my lunch hour I went looking for some skyscrapers to photograph and couldn’t find any of course. So as I was coming back from my country drive I saw these two barns. It was one of the few days that the sun was shinning and the sky was a pretty blue color. (Well maybe not quite this blue but very blue none the less.)
So for my friend Betty F. I shot the barns because she and I both like barns. Hope to get to make some images of Josh this weekend. Depends on everyone’s schedule of course. Have a great Thursday.
Be careful and as always thank you for stopping by and sharing in my passion.