I’ll finish up our day at Epcot with this post. After we met the Princesses we explored Epcot further. My first day at Disney World was more than I expected. By that I mean Disney just does things right. Their technology is second to none but the thing that stood out more than anything to me was their customer service.
One of my responsibilities for years was to teach great customer service. I’ve heard two key-note presentations from Disney marketing people. One I heard back in the early 90s and the culture they teach and have across the board is amazing. Their attention to detail and customer satisfaction was nothing short of perfect.
So the first Disney Marketing person I head was in 1993. The next time I heard one was a gentleman named Dennis Snow I think around 2012. The message he had and the one I heard in 1993 hadn’t changed much. Their principles have remained the same all these years and the results they get speak for themselves.
This is the view of the kids I saw most of the day. Angie and Ben were amazing in their organizational skills and keeping track of the little ones. It is a busy place with kids running everywhere. In the blink of an eye you could lose sight of your child or spouse for that matter.
Another thing that impressed me was the level of security at Disney. They were not stone faced and rude like the TSA at airports. But I felt very safe in the park at all times.
I think I rode three rides at Epcot. The one that was the best for me was the space ride. They put you in a capsule atop a rocket. The G Force and vibration is believable and the video that is projected through your window is video from the space station. Complete with a fiery re-entry and landing at the Kennedy Space Center was a memorable experience. Hands down the best ride I can ever remember.
This was another unique experience for me. I believe this is a White Ibis. I took a 28mm – 300mm lens with me to Epcot. I didn’t want to be burdened with a lot of camera gear but I also wanted the ability to capture a variety of images. What was remarkable to me is that this Ibis was photographed at 77 mm focal length. No enlargement of the image at all. The birds I encountered in Florida were not afraid and would let me get very close.
One day I stayed at the hotel (kind of Disney-ed out) and took my big lens out, looking for wildlife around the complex. I found herons, egrets, ibis, and a variety of other birds and they all would let me get very close. I didn’t need the big lens at all.
Usually it is a lengthy process at home trying to get close enough to a bird to photograph it before it gets spooked and flies off.
Jeanne saw this eagle across the lagoon This isn’t a great shot but it was the best I could do with a 300 mm lens. How can you pass up a chance to photograph an eagle even if you’re at Disney World?
Finally, Grandma entertaining Austin while the bigger kids went on a ride. I was in charge of Addie who was asleep in her stroller. 🙂
Tomorrow the Magic Kingdom.
Enjoy your day and be careful.